Privacy Policy – 1xBet India

This Privacy Policy explains how 1xBet India collects, processes, stores, and protects your personal data when you use our services, whether through the website, mobile site, or application. We are committed to ensuring the confidentiality, transparency, and lawful handling of all personal information provided by users residing in India.

By accessing or using our platform, you consent to the practices described in this policy. We operate in compliance with applicable Indian data protection laws and international standards, including the General Data Protection Regulation (GDPR), wherever applicable.

This policy outlines:

Please read this policy carefully before using any 1xBet India services. Continued use of our platform implies full acceptance of this Privacy Policy.

Who We Are

We are a globally recognized provider of online gaming and betting services, operating under international licenses and in accordance with the applicable laws of jurisdictions in which we provide services. In India, our operations are adapted to meet the local regulatory, financial, and technical requirements applicable to users accessing the platform from within Indian territory.

All references in this document to “the company” shall be construed as referring to 1xBet India, its affiliated entities, and any authorized third-party processors engaged to support the delivery and maintenance of services to Indian users.

What Data We Collect

When you access or use 1xBet India, we collect a range of personal data that enables us to provide, improve, and secure our services. This information is collected during account registration, while using the platform, or through communication with our support teams.

Categories of Personal Data We May Collect:

3.1. Identity & Contact Information

3.2. Account & Transaction Data

3.3. Technical and Usage Data

3.4. Cookies & Tracking Technologies

3.5. Support & Communication Records

We collect this data either directly from you, from your use of our services, or through third-party service providers and payment processors involved in supporting transactions and identity verification.

Note: We do not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be immediately removed from our systems.

How We Use Your Data

The personal data collected by 1xBet India is processed strictly for lawful, specified, and legitimate purposes. We use this information to deliver our services securely and effectively, comply with legal requirements, and enhance your overall user experience.

Our primary purposes include:

4.1. Provision of Services

4.2. Legal and Regulatory Compliance

4.3. Customer Support

4.4. Marketing and Promotions (only with your consent)

4.5. Platform Security and Improvement

4.6. Legal Defense and Risk Management

We will never sell your personal data. All processing is performed under strict access controls and only for the purposes described in this policy.

Legal Basis for Processing

We process your personal data in accordance with applicable data protection laws, including the Information Technology Act, 2000 (India), and, where applicable, the General Data Protection Regulation (GDPR). Every action we take regarding your personal data is justified by a lawful legal basis.

Our legal bases include:

5.1. Consent

We process your data when you have given us clear and informed consent. This applies to:

5.2. Contractual Necessity

We process your data when it is required to:

This processing is necessary to fulfill the user agreement between you and 1xBet India.

5.3. Legal Obligation

We may process your data to comply with legal duties such as:

5.4. Legitimate Interests

We may process your data when it is necessary to pursue our legitimate interests, such as:

We always ensure that our interests do not override your fundamental rights and freedoms.

In some instances, we may process your data based on multiple legal grounds depending on the specific purpose.

Data Retention Period

1xBet India retains your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Retention Guidelines:

6.1. Account-Related Data

6.2. KYC & Identity Documents

Identity verification documents are stored securely and retained for the legally required period (typically 5 years from the date of account closure), in line with anti-money laundering and responsible gaming requirements.

6.3. Financial and Transaction Data

6.4. Cookies and Analytics Data

6.5. Marketing Preferences and Communication Records

Marketing consent and opt-out records are stored for 3 years from the last user interaction, to ensure compliance with consent management regulations.

Data Deletion

Once the retention period expires, your data is:

You may also request the erasure of your data under certain conditions (see Section 9: User Rights).

We apply strict data protection measures during the entire data lifecycle — from collection to secure disposal.

Sharing of Data with Third Parties

1xBet India may share your personal data with third parties only when it is lawful, necessary, and in line with the purposes outlined in this Privacy Policy. We ensure that all third parties respect the security of your data and handle it in accordance with applicable data protection laws.

Categories of Third Parties We May Share Your Data With:

7.1. Service Providers and Technical Partners

These parties process data strictly on our behalf and under contractual obligations ensuring data confidentiality.

7.2. Regulatory and Legal Authorities

We may disclose your data to:

Disclosure occurs only when legally required or to comply with obligations such as AML/CTF laws.

7.3. Marketing and Analytics Providers (only with consent)

Your data will never be sold. We only work with partners that meet strict data protection standards.

7.4. Affiliates and Group Companies

Security of Shared Data

Before sharing your data, we ensure:

We do not authorize any third party to use your data for their own direct marketing or profiling purposes.

Cross-Border Data Transfers

As part of providing seamless and secure services, 1xBet India may store or process your personal data on servers located outside of India, including within the European Economic Area (EEA) or other jurisdictions where our affiliated entities, data processors, or technical partners operate.

When and Why We Transfer Data Internationally:

Data Protection Measures for Transfers:

To ensure that your personal data is adequately protected during and after the transfer, we implement the following safeguards:

Your Rights Remain Protected

Regardless of where your data is processed, we ensure that your rights (as outlined in Section 9) are upheld to the same level as required by Indian and international data protection laws.

By using our services, you consent to the cross-border transfer of your data as described above.

Your Rights Regarding Personal Data

As a user of 1xBet India, you have specific rights concerning your personal data, in accordance with applicable data protection laws, including the Information Technology Rules (India) and, where applicable, the General Data Protection Regulation (GDPR).

We are committed to upholding these rights and ensuring full transparency in how your data is used and managed.

You Have the Right To:

9.1. Access Your Data

You can request a copy of the personal information we hold about you, including how it was collected, used, and shared.

9.2. Correct Inaccurate Data

If you believe your data is incorrect or outdated, you may request rectification, and we will make the necessary changes upon verification.

9.3. Request Deletion (“Right to be Forgotten”)

In certain cases, you may request that we delete your personal data. This is applicable:

9.4. Withdraw Consent

Where processing is based on your consent (e.g., marketing), you may withdraw it at any time via account settings or by contacting our support team.

9.5. Restrict Processing

You may request that we limit the way your data is used while we verify accuracy or review a deletion request.

9.6. Object to Processing

You can object to certain types of processing (e.g., direct marketing) at any time.

9.7. Data Portability

Where applicable, you may request a structured, machine-readable copy of your data to transfer to another service provider.

How to Exercise These Rights:

You may submit a request by:

To protect your data, we may require identity verification before processing any such request.

10. Cookies and Tracking Technologies

Like most online platforms, 1xBet India uses cookies and other tracking technologies to enhance user experience, improve functionality, analyze traffic, and deliver relevant content.

By continuing to use our website or app, you consent to our use of cookies as described in this section. You may modify your cookie preferences at any time via your browser settings.

What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help remember your actions and preferences (such as login, language, or region) to improve your future browsing experience.

Types of Cookies We Use:

Cookie TypePurpose
Strictly NecessaryEnables core functions like login, secure access, and payment processing
Session CookiesTemporary cookies that expire when you close your browser
Persistent CookiesRemain on your device to remember settings and preferences
Analytical CookiesTrack how users interact with the site to improve content and structure
Marketing CookiesShow relevant ads and promotional content based on your activity
Flash CookiesUsed to support multimedia content and retain preferences across sessions

Cookie Management:

Most web browsers automatically accept cookies, but you can control or delete them through your browser settings:

For more info on cookie settings: aboutcookies.org

Important Note:

Disabling cookies may affect your experience on our website. Some features, such as logging in, making payments, or saving preferences, may not function correctly without cookies.

Data Security Measures

At 1xBet India, we take the protection of your personal data seriously. We implement advanced technical and organizational measures to ensure the confidentiality, integrity, and availability of your information throughout its lifecycle — from collection to deletion.

Security Practices in Place:

11.1. Data Encryption

11.2. Secure Infrastructure

11.3. Access Control

11.4. System Monitoring & Auditing

Internet Transmission Disclaimer

While we do everything possible to protect your data on our systems, data transmission over the internet is not completely secure. Therefore, any data you send to us is transmitted at your own risk.

Once your data reaches our systems, it is protected with the highest standards of security.

In the Event of a Breach

In the unlikely event of a data breach affecting your personal data, we will:

12. Age Restrictions and Protection of Minors

1xBet India strictly prohibits the use of its services by individuals who are under the age of 18 or below the legal age for gambling in their respective jurisdiction, whichever is higher.

We are committed to preventing underage access to our platform and apply robust verification procedures to ensure compliance.

Who Is Restricted?

Our Measures to Prevent Underage Access:

If a Minor Is Detected:

If we have reason to believe that a minor has accessed or attempted to use our services:

Parental Responsibility:

We encourage parents and guardians to monitor and control online activity on devices accessible to minors. We also recommend using parental control software to block gambling content and prevent unauthorized access.

13. International Data Transfers

As previously described in Section 8, your personal data may be transferred, stored, or processed in countries outside of India, including within the European Economic Area (EEA) and other jurisdictions where our affiliates, partners, or service providers are located.

We take all necessary steps to ensure that such transfers are carried out in full compliance with applicable laws and that your data is given an equivalent level of protection, including:

Your continued use of our services constitutes your express consent to such international transfers.

14. Third-Party Websites and Affiliate Links

Our services may include links to external websites, mobile apps, or content operated by third parties, including affiliates, advertisers, or payment processors. These external entities are not controlled by 1xBet India, and their privacy practices may differ from ours.

Key Considerations:

14.1. Independent Policies

When you access a third-party website via a link on our platform, their own privacy policy will apply — not ours. We strongly advise that you read and understand their privacy and cookie policies before submitting any personal information.

14.2. Affiliate Platforms

If you register with 1xBet India through an affiliate or third-party marketing platform, that party may have access to your registration data (as allowed under our agreements with them). However, they are required to handle such data securely and only for approved purposes.

14.3. We Are Not Liable For:

15. Legal Disclaimer and Limitation of Liability

While 1xBet India takes all reasonable steps to protect your personal information and ensure compliance with applicable data protection laws, certain risks are inherent in the use of digital platforms. This section outlines our limitations of liability regarding the handling of personal data.

15.1. Events Beyond Our Control

We are not responsible for any loss, damage, or unauthorized access resulting from:

15.2. Transmission at Your Own Risk

Please note that while we encrypt your data during transmission and protect it upon receipt, no method of internet transmission is 100% secure. Any information you send to us is transmitted at your own risk.

15.3. No Liability for External Services

We shall not be held liable for:

Our Responsibility

We remain fully responsible for:

16. Consent to Privacy Policy and Changes

By accessing or using any of the services provided by 1xBet India, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.

Your Consent Covers:

Policy Updates

We may update this Privacy Policy periodically to reflect:

All updates will be published on our official platforms, and your continued use of the services after such changes constitutes your acceptance of the revised policy.

We recommend reviewing this policy regularly to stay informed about how we protect your data.

Contact

For questions, concerns, or data access requests related to this Privacy Policy, please contact our Data Protection Officer (DPO) or Customer Support using the details provided on the 1xBet India website.

This Privacy Policy is effective as of May 16, 2018, and supersedes all previous versions published before this date.

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